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Ceramic Crafting supplies

Frequently Asked Questions (FAQ)

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How secure is CeramicCrafting.com?
 
CeramicCrafting.com uses 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security. SSL provides encryption between web browsers and web servers.
 

What shipping method do you use?


We use both  UPS ground shipping and U.S. Postal Service ground shipping, depending on the address: when the ship to address is a P.O. Box, we ship via USPS.  Otherwise, we ship either UPS or USPS. You decide which method you prefer on the Checkout Page.
 
Do you offer Rush Deliveries?

In most cases, our standard delivery time is 5-10 business days upon the order placement. If there is a need for a Rush Delivery, please Contact Us and we will do our best to accommodate your needs.
 

What payment methods do you accept?

We accept Visa, Mastercard, Discover. and American Express through our secure merchant gateway at Paypal and then process your payments through a secure server provided by PayPal.  We regard the security of your personal data highly and will therefore not rent or sell your personal details to any third party.


Cybertrust Certification

Cybertrust Certification: PayPal data centers in Denver and Phoenix received the highly respected Cybertrust Enterprise Certification through the Verizon Business Security Management Program. The certification reflects PayPal’s compliance with an extensive security assurance process, dedication to making security a priority, and commitment to employing renowned security processes and technology. The Cybertrust Certification demonstrates that PayPal's information security controls, policies, and procedures have been examined, measured, and validated by an industry-leading security company. For the certification, Cybertrust conducted evaluations based on its risk reduction methodology, which addresses threats across six categories of risk: electronic threats and vulnerabilities, malicious code, privacy issues, human factors, physical environment, and downtime issues. The Cybertrust Certification is just one more way to reassure clients that PayPal maintains a proactive and comprehensive information security program to help keep financial information safer.

 

How do I order using a check?


To order by paying with check, please fill out the order form and print it out, attach your check, and mail it to The KIP Company, 21391 Hilliard Blvd., Cleveland, OH 44116-3214.  We will contact you via email when the order arrives and the check has cleared to confirm shipping information.

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